Customer Reviews
As a family-owned and -operated business, family values are of utmost importance here at Smithson Bros. Roofing and Gutters, LLC. We are known throughout southeastern Tennessee for our honesty, integrity and steadfast work ethic. Whether we are performing a gutter installation or roof replacement, our customers know they can count on us for impeccable results. Read our testimonials to see what they say about our team!
Met Jeff when we had a small emergency roofing repair which needed immediate attention. Jeff came out patched the roof but due to other issues the leak persisted. He came back out and broght a tarp to cover the portion of the roof which was leaking and this resolved the problem.
The roof needed to be replaced. Jeff provided me a quote to replace the roof which I felt was very reasonable. I had concerns about providing 1/2 payment up front due to prior bad experiences with other buidling contractors. Jeff assured me he would complete the job when he said he would Reluctantly I paid the 1/2 down and Jeff provided me with a date to complete the work. True to his word the supplies were onsite when they were scheduled to be onsite and the work was performed when it was scheduled to be performed. If I ever have roofing needs Smithson Brothers will be my first call. I highly recommend them.
In spite of his long waiting list due to severe windstorms, Jeff ensured no further damage would occur to our property and kept in touch in the interim, almost daily updating his progress to start our job. He met his start-work estimated date and completed the job in record time. Complete clean-up... I had to do nothing. Thanks for an excellent job.
I have to say that this is by far the best experience I've had with any type of home improvement. Jeff is exemplary in customer service , extremely professional, and does great work. Would definitely recommend to friends and family.
We were very please with the completion of our new roof. Smithson's group that did the work were very efficient and worked very hard to complete the roof in one day and it was a cold day and it did not stop them. Would definitely recommend them to anyone who need roof repair or a new roof.
We have used this company twice now, both times our expectations were exceeded. They communicated throughout the entire project, exceptional quality of the work, and price was more than fair. We priced through another company for comparison before we used them, and the cost with Smithson Bros was 1/4 of the estimate of the "big name" company. Jeff went above and beyond to fix other issues while working on installing the gutter guards. I would highly recommend them to anyone.